FREQUENTLY ASKED QUESTIONS

What time is check-in / check-out? 4:00 pm / 11:00 am
What do you charge for WiFi? It's included in the amenity fee.
Do guests have private bathrooms? Yes! All rooms have private baths, as well as in-room controlled air conditioning and heat.
Is smoking allowed? The hotel is non-smoking.
Are pets allowed? Yes, we're happy to host dogs! Here's more info.
Are children allowed? Yes, we welcome guests with children.

Where do we park and how much is it? We offer free parking onsite.
Do you offer a shuttle service from the airport? We do not offer a shuttle service. The airport is 15.4 miles from downtown Savannah.
What are your cross streets? East Bay Inn is located at East Bay and Lincoln streets.

I booked on a website other than the hotel's website. How do I cancel or change my reservation? You must contact the website you used to make your reservation.
What is the cancellation policy? Cancellations must be made 7 days in advance.
What is the Savannah hotel/motel tax? 15%
Is there an amenity fee at East Bay Inn? Yes. East Bay Inn charges a $40 amenity fee. Included in the fee are professional concierge services, enhanced WiFi throughout the hotel, and more.
Are there other fees? Yes, in addition to the $40 per night amenity fee, the State of Georgia requires a $5 per room, per night fee.
What are the Special Conditions for St. Patrick's Day stays? Cancellations must be received by February 1 for the St. Patrick's Day Celebration. A one-night deposit is taken at the time of booking, with the remainder due on February 2.